The CTMBuddy mobile application provides a comprehensive suite of tools for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by viewing and paying bills directly through the app. Furthermore, CTMBuddy offers seamless access to the CTM Bonus Points program, allowing users to track points, view expiration dates, browse available gifts, and redeem rewards. The app also facilitates online applications for services like mobile plans, internet access, and international roaming.

A particularly useful feature is "TicketEasy," which enables users to track the status of their tickets at CTM retail locations. Additional functionalities include automated CTM Wi-Fi setup, inquiries regarding phone and equipment maintenance, detailed information on international direct dialing (IDD), local numbers, and data roaming options, along with a locator for nearby CTM shops.

For users who have activated their CTMBuddy account, enhanced features are available. Postpaid customers gain access to usage tracking and QR code bill payment, while prepaid users can monitor remaining usage and expiration dates. Account activation also unlocks online application submission, CTM membership verification, rewards program access, and the ability to resend or reset CTM Wi-Fi passwords.

CTMBuddy offers numerous benefits, including:

• Usage Monitoring: Effortless tracking of mobile data, service usage, and CTM Wi-Fi consumption from a mobile device.
• Simplified Billing: Convenient bill viewing and payment capabilities within the app.
• Bonus Points Management: Easy access and management of the CTM Bonus Points program.
• Online Service Applications: Streamlined online application process for various CTM services.
• Ticket Tracking: Real-time updates on ticket status at CTM locations via TicketEasy.
• Maintenance Status: Quick access to information on phone and equipment maintenance.

Please note that some advanced features require account activation through the CTMBuddy app. These include usage monitoring and QR code payment for postpaid users, remaining balance and expiry date checks for prepaid users, online application submission, CTM membership access, rewards program participation, and CTM Wi-Fi password management.