A recent Destiny 2 update inadvertently wiped out a significant number of players' usernames due to a malfunction in the game's moderation system. This article details the developers' response, the issue's cause, and what players can do.

Destiny 2 Username Glitch: Bungie Issues Name Change Tokens

Bungie's Response to the Username Reset

Following a recent game update, many Destiny 2 players discovered their Bungie Names had been unexpectedly replaced with "Guardian" followed by a random number sequence. This widespread issue, first reported around August 14th, stemmed from a problem within Bungie's name moderation system.

Bungie acknowledged the problem on Twitter (X), stating they were investigating the issue affecting a large number of accounts. They promised further information, including a free name change token for all players, the following day.

Bungie's name moderation usually targets usernames violating their terms of service (offensive language, personal information, etc.). However, this incident affected numerous players with perfectly acceptable, long-standing usernames – some dating back to 2015.

The developers subsequently identified and resolved the underlying server-side issue responsible for the accidental name changes. While the immediate problem is fixed, Bungie confirmed their plan to distribute name change tokens to all players as compensation. They advised players to await further updates and communication.

Players who experienced this unintentional username reset can expect a name change token and continued updates from Bungie. Patience is advised while the developers address this unexpected situation.