Empower yourself with the BIS CARE app, your ultimate tool for verifying product authenticity with just a few taps on your smartphone. By entering the license number, HUID number, or registration number displayed on any product, you can instantly access vital information such as the manufacturer’s name and address, license or registration validity, covered varieties, registered brands, and the current status of certification. Say no to counterfeit goods, misuse of quality marks, or false advertising—use the app's built-in 'Complaints' feature to report any inconsistencies you find. Easily file a complaint, provide supporting details and evidence, and receive a unique complaint number for future tracking while our team addresses your concern.

Features of BIS CARE:

Authenticity Verification:

• Instantly verify the authenticity of ISI marks, Hallmark certifications, and CRS Registration marks by simply entering the license number, HUID number, or registration number.

Complaints Registration:

• Report substandard products, unauthorized use of marks, or deceptive claims directly through the app’s intuitive 'Complaints' section.

User-Friendly Interface:

• Benefit from a seamless registration process or opt for quick login via OTP to streamline your complaint submission experience.

Tips for Users:

Provide Evidence:

• When submitting a complaint, include relevant proof such as photos or documents to help expedite the resolution process.

Select Complaint Type:

• Choose the appropriate complaint category from the available options to ensure your issue reaches the correct department for prompt action.

Stay Informed:

• Keep your assigned complaint number handy for future reference so you can easily track the progress of your case.

Conclusion:

The BIS CARE app puts the power of quality verification and grievance redressal directly in your hands. With its intuitive design and robust features like real-time authentication and easy complaint filing, it simplifies the process of protecting yourself against fake or substandard products. Download the BIS CARE app today and play your part in upholding market integrity and consumer safety.